Terms & Conditions

By using this e-commerce site, you agree to comply with the terms and conditions of use described below. Please read these terms carefully before using the site. If you do not agree with the terms and conditions, please do not use this site. We reserve the right to change the terms and conditions at any time without notice. It is your responsibility to review the terms and conditions regularly to ensure that you are aware of any changes. Your continued use of the Site following any changes constitutes your acceptance of those changes.

The e-commerce site offers users the opportunity to order products online. The site describes the products available, including their characteristics, price and delivery options. Users can place an order by following the steps described on the site, including selecting the products, checking availability, confirming the delivery address and choosing the payment method. The site undertakes to process orders quickly and efficiently and to deliver the products ordered within the time limits indicated. The site reserves the right to refuse or cancel any order for any reason.

The site reserves the right to modify the general conditions at any time and without notice. Changes will be effective immediately upon posting to the site. It is your responsibility to review the Terms and Conditions regularly to ensure that you are aware of any changes. Your continued use of the Site following any changes constitutes your acceptance of those changes. If you do not agree with any changes to the Terms and Conditions, you should immediately stop using the Site.

In order to use certain services on the e-commerce site, it may be necessary to create a user account. When creating an account, you will be asked to provide certain information, such as your name, email address and shipping address. It is your responsibility to provide accurate and up-to-date information. You are responsible for maintaining the confidentiality of your account and password, and you agree not to disclose them to any third party. You are also responsible for all activities that occur under your account. If you suspect any unauthorized use of your account, please notify the Site immediately. The Site reserves the right to terminate or suspend your account at any time without notice for any reason.

Orders placed on the e-commerce site are subject to acceptance by the site. The site reserves the right to refuse an order for any reason. Product information, including prices and availability, is subject to change without notice. We strive to provide accurate product information, but errors may occur. We reserve the right to correct any errors or inaccuracies and to change or update information at any time without notice.

Prices are in local currency and include applicable taxes. Shipping charges may apply in addition to the product price and will be clearly indicated during the ordering process. Payment methods will be clearly indicated on the site and may include, but are not limited to, credit cards and bank transfers.

The e-commerce site is committed to fulfilling orders placed by users within the limits of available stocks. In case of unavailability of a product, the site will inform the user as soon as possible and will propose, if necessary, a substitute product or a refund of the order.

The products ordered will be delivered to the address indicated by the user during the ordering process. The delivery time will be clearly indicated on the site and may vary depending on the availability of products, the delivery destination and the delivery method chosen by the user.

The e-commerce site will not be held responsible for delays in delivery caused by events beyond its control, such as strikes, fires, storms, accidents, etc.

In case of damaged or incomplete delivery, the user must inform the e-commerce site as soon as possible and provide all the necessary information to allow an investigation and resolution of the problem.

The risks of loss or damage of the delivered products are transferred to the user upon delivery of the products. The e-commerce site declines all responsibility for damages caused after the delivery of the products.

Payment methods will be clearly indicated on the site and may include, but are not limited to, credit cards, bank transfers and online payment systems.

The e-commerce site does not retain confidential payment information of its users and is committed to adopting appropriate security measures to protect such information.

The payment will be considered completed once the e-commerce site has received the corresponding funds. In case of unsuccessful payment, the e-commerce site reserves the right to cancel the order and refuse delivery of products ordered.

The site of e-commerce reserves the right to refuse an order in the event of litigation existing with the user concerning the payment of a former order.

The user guarantees to have the necessary authorizations to use the payment method chosen for the order.

The user has the right to return the products purchased on the e-commerce site under the conditions provided by the applicable law. The terms and conditions of return will be clearly indicated on the site.

The e-commerce site reserves the right to refuse a return in case of non-compliance with the terms and conditions of return indicated on the site.

In case of accepted return, the site of e-commerce will refund the user of the amount corresponding to the returned products, according to the methods indicated on the site. The expenses of return will be the responsibility of the user, except in the event of defective product or nonconformity.

The e-commerce site is not responsible for any damage to the original packaging of the products or to the goods during the return process. It is the responsibility of the user to take the necessary measures to protect the products during transport.

The e-commerce site is not responsible for returns lost or damaged in transit. It is the user's responsibility to take the necessary steps to ensure the safe arrival of returned products.

The e-commerce site guarantees the conformity and quality of products sold on its site. In case of nonconformity or defect, the user has the right to request the repair or replacement of the product, according to the conditions provided by the applicable law.

The e-commerce site is not responsible for damages caused to the user or to third parties following the use of products sold on its site.

The site of e-commerce is not responsible for the damage caused to the user or to thirds following the temporary unavailability of the site or the rupture of service for reasons independent of its will.

The e-commerce site is not responsible for errors in price or description of products displayed on its site. In the event of error of price, the site of e-commerce reserves the right to cancel the order and to refund the user of the corresponding amount.

The site of e-commerce reserves the right to modify at any time the present general conditions of use. The modifications will come into effect as soon as they are published on the site. Users are invited to regularly consult the general terms of use to take note of all modifications.

The site of e-commerce is owner of the rights of intellectual property on all the elements of its site, including the texts, images, logos, graphics, sounds, videos, software, data bases, etc.

The use of all or part of these elements without the authorization express and precondition of the site of e-commerce is strictly prohibited and can engage the civil and/or penal liability of the user.

The user undertakes not to reproduce, duplicate, copy, sell, resell, exploit for commercial purposes or any other unauthorized use of products or any content of the e-commerce site.

The e-commerce site does not guarantee the availability of all products presented on its site and reserves the right to withdraw them at any time without notice.

The e-commerce site may collect personal information from the user for the purpose of processing orders and improving its services. The data collected may include name, address, telephone number, e-mail address, and other information necessary to deliver products and process payments.

The e-commerce site is committed to protecting the confidentiality of the user's personal information and will only pass it on to third parties for the purpose of delivering products or processing payments.

The user has the right to access, modify and delete his personal data at any time.

The e-commerce site may use cookies to improve the user's browsing experience on its site and to personalize commercial offers. The user can deactivate the cookies at any time via the settings of his browser.

The e-commerce site may also send commercial communications to the user via his/her e-mail address. The user can choose to no longer receive these communications by following the unsubscribe instructions included in each email.

In case of dispute between the e-commerce site and the user, the parties agree to try to find an amicable solution before resorting to justice.

In the absence of amicable solution, any litigation relating to the interpretation and the execution of the general conditions of use will be subjected to the competent courts according to the rules of common law.

The e-commerce site and the user are subject to Swiss law and the competent courts of Switzerland.

The general conditions of use of the e-commerce site are governed and interpreted in accordance with Swiss law.

In case of dispute between the e-commerce site and the user, only the Swiss courts will be competent to hear it. The parties agree to submit to the exclusive jurisdiction of courts in Switzerland.